The Human Element® Program

An integrated solution for the human issues in organizations

The Human Element program is a transformational experience that aims to maximize the potential of individuals and teams. The program consists of a series of modules sequenced according to FIRO Theory, which brings people step-by-step to increased openness, accountability, and awareness, and then builds skills for highly effective teamwork. The program is 80% interactive and 20% supporting conceptual learning.

The Human Element combines the best of both behavioral science and experiential adult learning, using scientifically validated assessments, experiential methodologies, individual and group feedback, physical activities, group discussion, and opportunities for self-reflection. By dealing with root causes rather than superficial behaviors, The Human Element results in profound shifts in individuals and teams.

Outcomes of the Program

Teams report:
  • Greater productivity and efficiency
  • Greater creativity and innovation
  • Better problem solving
  • Improved decision making with faster implementation
  • More accountability
  • Full engagement, cooperation, and teamwork
  • High levels of trust
  • Improved relationships
Managers report attendees are more:
  • Flexible and collaborative
  • Willing to take risks, such as confront difficult issues
  • Initiating and willing to do what needs to be done without being asked
  • Likely to volunteer for stretch assignments
Individuals report:
  • Increased confidence, clarity, and flexibility
  • Improved capacity to deal with difficult issues
  • More willingness to take risks or ask for help
  • Improved skills for giving effective feedback to improve staff performance
  • Commitment to support others to overcome their performance challenges
  • Being more accountable for establishing and keeping priorities
  • More clearly communicating their knowledge, instructions, and expectations to others
  • More awareness of their impact on others

Part One: Cornerstone

Cornerstone creates an open atmosphere in which people can solve problems. A process of self-discovery using experiential methods and FIRO instruments helps people learn about their behavior and motivation and the impact this has on work.

Part Two: Organizational Solutions

Part Two: Organizational Solutions addresses the organizational areas that drive results: compatibility among people, difficult conversations, teamwork, one-on-one relationships, and decision-making. By creating atmospheres where people speak directly and truthfully to each other, teams solve their own problems, become more accountable, and inspire each other.



Day 1: 9:00am to 6:00pm Eastern Time
Day 2: 9:00am to 9:00pm Eastern Time (with dinner break)
Day 3: 9:00am to 9:00pm Eastern Time (with dinner break)
Day 4: 9:00am to 9:00pm Eastern Time (with dinner break)
Day 5: 9:00am to 5:00pm Eastern Time


Day 1: 10:00am to 1:00pm, 2:00pm – 5:00pm, and 6:00pm to 8:00pm Eastern Time
Day 2: 10:00am to 1:00pm, 2:00pm – 5:00pm, and 6:00pm to 8:00pm Eastern Time
Day 3: 10:00am to 1:00pm, 2:00pm – 5:00pm, and 6:00pm to 8:00pm Eastern Time
Day 4: 10:00am to 1:00pm, 2:00pm – 5:00pm, and 6:00pm to 8:00pm Eastern Time
Day 5: 10:00am to 1:00pm, 2:00pm – 5:00pm Eastern Time


US $4,000 Lodging and transportation are separate.


Five days


from 8 to 24 people


See our Calendar.

Will Schutz, PhD

Author and Creator of The Human Element and FIRO Theory

Will Schutz received his Ph.D. from UCLA in 1950. During the Korean War in 1952 he was recalled into the U.S. Navy and did research on understanding and predicting how any given group of men would work together. This resulted in his first book, FIRO: A Three-Dimensional Theory of Interpersonal Behavior (1958), which presented the Fundamental Interpersonal Relations Orientation (FIRO) theory and several measuring instruments including…

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