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Creating a Jerk-Free Zone Human Element Trainer Celeste Blackman talks about the common defensive behaviors that surface in the workplace, turning well-intentioned colleagues into first class jerks. Take the Signs of Defensiveness survey and find out how you may be coming across in ways you don't intend.
Wants Not Needs Senior Human Element Trainer Ethan Schutz poses choice as a key tool for help people uncover the reasons--conscious and unconsious--behind their behavior at work.
Element B as a Catalyst Celeste Blackman writes how trainers can use the Element B: Behavior Instrument to guide people through a self-discovery process to the "aha" moments that act as catalysts for real change.

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