As a community meeting, the Update provides opportunities for sharing work experiences and learning from other professionals. From organizational development consultants to corporate leaders, this year’s Update was a wonderful environment for expanding views of the material, and connecting and working with others.

Highlights from this year’s International Update:

Deeper into the Core Concepts

Time was spent renewing and going deeper with several core Human Element areas including Choice, Element T, and Concordance. Don White spoke about his use of Concordance at Procter and Gamble and how it is applicable in so many situations, even before introducing any other Human Element material.

Re-introducing The Human Element in Customer Service

Gary Copeland introduced the updated and redesigned Human Element in Customer Service. Developed with Judith Bell, this experiential workshop is designed to help workers, managers and leaders build lasting relationships with internal and external customers and develop practices that create customers for life. Please contact us for more information on the new certification and materials.

New Developments for Implicit Solutions

Steve Miller, of Implicit Solutions, and author of Profoundly Simple Career Planning, introduced two new partners, Ian Johnson and Cory Sigvaldason. The new economy has created greater and greater demand for meaningful career planning and the expanded team brings tremendous experience and energy to Implicit Solutions.

Radical Collaboration is still on the charts!

Jim Tamm of Radical Collaboration provided us with an update on the ever expanding global use of Radical Collaboration. Additionally, Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships, written by Jim Tamm and Ron Luyet, has remained on the top seller lists of negotiations and organizational psychology, and sometimes communications books for most of the past five years.

“How The Schutz Company can support The Human Element Community”

An interactive forum proposed 19 items for The Schutz Company to focus on in 2012 to support The Human Element Community. From mentoring programs to research and publishing, the participants created meaningful initiatives to advance all aspects of The Human Element.

The Art of Stine van Wynsberghe

Karla Finger shared her wonderful relationship with the artist Stine van Wynsberghe and the inspiration Stine found in both The Human Element and Radical Collaboration material. Karla shared an inspiring story of a richly collaborative working relationship built over the course of a year, during which this and four other pieces of artwork were created (click on the image to enlarge it).

Social Media

Monica Diaz presented the way she is using social media to create more interest and buzz about The Human Element. Click here to see her full presentation.

An Evening on Encounter

Gary Copeland provided an evening on Encounter, including history, rules, and facilitation techniques. Attendees had an opportunity to experience the work upon which The Human Element is based. Gary also led the four-and-a-half day Encounter that followed immediately after the Update.

New and Improved materials for The Human Element!

On display were many of the new and updated core materials available to trainers and participants of The Human Element. With use of the core methodology expanding, instruments and workbooks are continually developed, expanded, and improved. The Update is a great opportunity to share these materials. Included in the new and updated materials were:

• The five-day Human Element workshop materials, which includes both the three-day Cornerstone Course plus the two-day Organizational Solutions tools.
• The Organizational Solutions workbook is now available.
• Concordance: Decision Making Workbook
• Element T: Openness, which will now be included in the Organizational Solutions Workbook
• Element J: Job
• The Human Element in Customer Service (3-day Customer Service Program)
• Client Impact (2-day Customer Service Program)
• Patient Impact (2-day Customer Service Program designed for Health Care)

To order materials please download our Materials Price List and Order Form (PDF).

We hope to see you October 11–14, 2012 for next year’s Update and Oct 15-18 for the Encounter at Westerbeke Ranch.

Reserve Now for 2012